MTN, AIRTEL, and Stanbic bank have temporarily suspended bank to mobile money transactions due to system challenges.
Statement from MTN Uganda;
“Stanbic Bank Uganda, MTN Uganda, and Airtel Uganda inform the public and their customers that on Saturday 3 October 2020, a third-party service provider experienced a system incident which impacted Bank to Mobile Money transactions.”
“All Bank to Mobile Money/Wallet services have since been temporarily suspended.”
“This system incident has had no impact on any balances on both Bank and Mobile Money accounts.”
“Our technical teams are analyzing the incident and will restore services as soon as possible.”